EC21

Full name
EC21
EC21
Market Research about Call Centers

Market Research about Call Centers

UDA Consulting was commissioned by EC21 Korea to provide consultancy about call center market in Turkey. The main objective of this consultancy is to inform Korean IT companies about call center market structure, product range, market share of potential competitors, pricing policy, marketing channels, and rebate policies. UDA interviewed five sector representatives from different call center companies and prepared a detailed report about the results of these interviews.